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Privacy Policy

This Privacy Policy is meant to help you understand what information the Pacific Pinball Museum ("PPM", "we", or "us") collect, why we collect it, and how you can update, manage, export, and delete your information.

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Type of information we collect

​We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, phone number).

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How we collect information

​When you fill out our contact form, as part of the process, we collect personal information you give us such as your name and email address. Your personal information will be used for the specific reasons stated above only.

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SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliate company.

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Why we collect such personal information

​We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

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How we store, use, share and disclose site visitors' personal information

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

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How we communicate with our site visitors

We may contact you to poll your opinions through surveys or questionnaires, to send updates about our museum, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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SMS consent and terms and conditions

Information obtained as part of the SMS consent process won’t be shared with third parties, nor will consent be shared.

 

By texting us at (510) 769-1349, you agree to receive Conversation messages from us.

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Messaging frequency may vary. Message and data raters may apply. You can opt out at any time by texting "STOP". For assistance, text "HELP", or visit https://www.pacificpinball.org/privacy. Visit https://www.pacificpinball.org/privacy for privacy policy and https://www.pacificpinball.org/privacy for Terms of Service.​

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How site visitors withdraw their consent

If you don’t want us to process your data anymore, please contact us via email at info@pacificpinball.org or via mail at: 

Pacific Pinball Museum, 1510 Webster Street, Alameda, CA 94501.

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To withdraw consent for being contacted via SMS, text "STOP" to (510) 769-1349.

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Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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​If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us 

via email at info@pacificpinball.org or via mail at:

Pacific Pinball Museum, 1510 Webster Street, Alameda, CA 94501.​​​​​​​​​​​​​​​

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SMS Terms and Conditions

SMS for Consent Communication
We will not share your phone number with anyone for marketing purposes.


Types of SMS Communications
If you agree to receive text messages from Pacific Pinball Museum, you may get messages about customer inquiries. Standard messaging rates may apply.


Message Frequency
You will likely receive about one text messages daily.


Potential Fees for SMS Messaging
Your phone carrier may charge you for each message sent or received. These charges can vary depending on your carrier and whether the message is sent within the country or internationally.


How to Opt-In
You can agree to receive SMS messages from Pacific Pinball Museum during a call made through our website at pacificpinball.org. During the call, you’ll be asked: "Do you agree to receive texts from Pacific Pinball Museum? Message frequency may vary. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our privacy policy at https://www.pacificpinball.org/privacy." Your consent will not be shared with third parties for marketing. We will not send you any texts without your permission.


How to Opt-Out
You can stop receiving texts from Pacific Pinball Museum by replying STOP to any SMS message. Once you opt-out, you won’t get any more messages. If you want to start receiving texts again, reply START.


Help
If you are experiencing any issues, you can reply with the keyword HELP.

Standard Messaging Disclosures
Message frequency may change.
Message and data rates may apply.
To stop texts, reply STOP.
For help, reply HELP.
See our privacy policy at https://www.pacificpinball.org/privacy and our Terms of Service at https://www.pacificpinball.org/privacy .

Pacific Pinball Museum

1510 Webster Street

Alameda, Ca 94501

(510) 769-1349

info@pacificpinball.org​​

HOURS OF OPERATION:

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MONDAY: CLOSED for Game Repairs

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TUESDAY - THURSDAY: 11AM - 9PM

FRIDAY & SATURDAY: 11AM - 10PM

SUNDAY: 11AM - 9PM

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CLOSED: 

Mondays, 4th of July, Thanksgiving Day, Christmas Day, New Years Day

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Copyright Pacific Pinball Museum 2025

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